Returns – romanticsdress.com
We want you to be completely satisfied with your purchase. If for any reason you are not happy with an item, we gladly accept returns subject to the conditions outlined below.
Return Eligibility
To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. We are unable to accept returns on items that show signs of wear, damage, or alteration.
Initiating a Return
To start the return process, please visit our Returns Center. You will need your order number and the email address associated with your purchase to get started.
Return Shipping
Customers are responsible for arranging and covering the cost of return shipping. We recommend using a trackable shipping service, as we cannot be responsible for items lost or damaged in transit. Please ensure the package is securely wrapped.
Processing Your Return
Once your return is delivered to our facility, please allow our team some time to inspect the item. After inspection, your return will be processed, and a credit will be issued to the original form of payment. You will receive an email confirmation once this is complete.
Final Sale Items
Please note that certain items may be marked as final sale and are not eligible for return or exchange. These exclusions will be clearly noted on the product page at the time of purchase.
For any questions regarding our return policy, please refer to our Returns FAQ page.
We appreciate your business and thank you for shopping at romanticsdress.com.
